Privacy Policy

Last Updated: September 12, 2026

At WEARWARD, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how information may be collected, used, stored and shared when you visit wearward.in, create an account, contact us or purchase from our online store.

1. Information We Collect

When you browse our website, create an account, place an order or contact us, we may collect information such as your name, email address, telephone number, billing address, shipping address, account information, order details, product preferences and communications with us.

We may also collect technical information such as IP address, browser and device information, website activity, referring pages and cookie-related information where applicable.

2. Information About Children

WEARWARD sells products intended for children, but our online store is intended to be used for purchases by adults, parents or legal guardians. We do not knowingly seek to collect personal information directly from children for the purpose of creating customer accounts or completing purchases.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us.

3. How We Use Your Information

We may use personal information to process and manage orders; arrange shipping and delivery; communicate order updates; provide customer service; administer customer accounts; process returns, refunds or cancellations; prevent fraud or misuse; maintain website security; comply with legal, accounting and regulatory requirements; and improve our products, services and customer experience.

Where permitted by applicable law and based on the appropriate legal basis or consent where required, we may also use contact information for promotional or marketing communications. Customers may opt out of such communications using the available unsubscribe mechanism or by contacting us.

4. Orders and WooCommerce

Our online store uses WooCommerce to provide e-commerce functionality. When you place an order, information necessary to process that transaction may be stored within our website and order-management systems.

This may include your contact information, billing and shipping details, products ordered, order value, payment method, order status and related transaction information.

5. Payments

Available payment methods are displayed during checkout. Cash on Delivery may be available for eligible orders.

Where online payment services are introduced, payment processing may be handled by authorized third-party payment service providers. Such providers may process information necessary to authorize, complete, secure or refund transactions in accordance with their own privacy and security practices.

WEARWARD does not intend to directly store complete card credentials where payment processing is handled by an authorized payment provider.

6. Shipping and Delivery

We may share information necessary to fulfil your order with courier, logistics, fulfilment or delivery service providers. This can include your name, delivery address, telephone number and relevant order or delivery information.

Such information should be used only as necessary to provide the applicable service and meet legal or operational requirements.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies required for website functionality, shopping carts, checkout, account sessions, security, preferences, analytics and other permitted purposes.

Some cookies may be necessary for the website and store to function correctly. Where required by applicable law, consent will be obtained before using non-essential cookies.

8. Analytics and Website Performance

We may use website analytics, security, hosting, caching or performance technologies to understand website usage, maintain security and improve website performance.

Information collected through these technologies may include device information, browser type, approximate location derived from technical information, pages visited and interactions with the website.

9. Who We May Share Information With

We do not sell customer personal information.

Where necessary and subject to applicable requirements, information may be shared with service providers supporting our business, such as website hosting providers, WooCommerce-related services, payment processors, courier and logistics companies, email service providers, analytics or security providers, professional advisers, and government or regulatory authorities where legally required.

We seek to limit information shared with service providers to what is reasonably necessary for the relevant purpose.

10. Data Retention

We retain personal information for as long as reasonably necessary for order fulfilment, customer service, accounting, taxation, fraud prevention, dispute handling and other legitimate business or legal purposes.

Certain WooCommerce records may be retained according to the retention settings configured for our store and may be retained longer where required by applicable law, taxation, accounting, dispute or regulatory obligations.

11. Data Security

We use reasonable administrative, technical and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

12. Your Choices and Rights

Depending on applicable law and the circumstances, you may have rights relating to your personal information, including requesting access or correction, withdrawing consent where processing is based on consent, requesting deletion where legally applicable, or raising concerns regarding our handling of your information.

Certain information may need to be retained where required for legal, accounting, taxation, fraud-prevention, contractual or dispute-resolution purposes.

To submit a privacy-related request, contact us at hello@wearward.in.

13. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services. Their privacy practices are governed by their respective policies, and WEARWARD is not responsible for the privacy practices of independent third-party websites.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or applicable requirements.

The latest version will be published on this page with the updated revision date.

15. Contact Us

For questions, requests or concerns relating to this Privacy Policy or your personal information, please contact:

WEARWARD
Email: hello@wearward.in
Website: wearward.in